Rental Car Agent Position

4 days ago


San Francisco, California, United States Enterprise Holdings Full time

About the Job: We're seeking a detail-oriented and customer-focused Rental Car Agent to join our team at San Francisco Airport. As a key member of our operations team, you'll play a critical role in delivering exceptional service and ensuring customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Inspect vehicles for damage or issues, complete necessary documentation, and communicate with customers accordingly.
  • Operate with a focus on quality standards, teamwork, and continuous improvement.
  • Work collaboratively with colleagues to maintain a positive, productive work environment.

Requirements:

  • High school diploma or equivalent required; 1 year of customer service experience preferred.
  • Bachelor's degree in a related field or equivalent work experience desired.
  • Able to work flexible shifts, including evenings and weekends, with occasional overtime.

What We Offer:

  • Competitive hourly rate and opportunities for additional income.
  • Comprehensive training program to enhance your skills and career growth.
  • Discounts on childcare services, BART fares, and other perks for SFO employees.
  • A supportive, dynamic work environment that values employee development and recognition.


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