Equipment Rental Specialist
4 days ago
We are seeking an experienced Equipment Rental Specialist to join our team. In this role, you will be responsible for renting and selling Caterpillar and Allied equipment / products to maximize revenue.
ResponsibilitiesThe ideal candidate will have a high school diploma or equivalent and one to two years of related experience in sales, customer service, or a similar field. The salary range for this position is $19.50 - $24.10 per hour, depending on experience and education.
- Rental customer service activities: take calls, answer questions, quote rates.
- Assist customers in choosing the correct equipment size, mix, and model for their application and jobsite requirements.
- Promote the use of Caterpillar products for all rental needs.
- Maintain a proactive and creative approach to increase rental sales activity and profitability.
- Ensure accurate and timely rental transactions: invoicing, insurance verification, credit checks, payment terms, etc.
- Schedule and coordinate equipment hauling in support of customers' needs through appropriate channels; process billing.
- Update rental transactions and related information into Rentalman database.
- Perform rental equipment check-in and check-out.
- Coordinate and schedule maintenance and repairs with Service Department; monitor repair status and costs.
- Work with Service Department to ensure equipment abuse by customers is identified and billed accordingly.
- Investigate and resolve customer problems with equipment deliveries, repairs, billing, and related logistics.
- Make recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue.
- Assist outside Sales Representatives as necessary.
- Assist with other counter operations and rental store functions as needed and requested by store manager.
- Advise management of significant competitive sales and rental activities.
We are a fourth-generation family-owned business with 22 locations across central and southern California, including Arizona. Our company was founded in 1919 and has grown along with the economy of California. We are proud of our success built with the help of our customers, employees, and Caterpillar.
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