Optical Expert

Job Summary:

Luxottica of America Inc. is seeking a skilled Optical Expert to join our team at LensCrafters. As an Optical Expert, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear selection and care.

Key Responsibilities:

• Convey a commitment to providing unsurpassed customer service by performing the key steps of our selling model.
• Execute our CEE Service Model through Connect, Explore and Exceed.
• Ability to support problem solving and troubleshooting.
• Will engage patients, customers and fellow associates with use of our technology to support experiences.
• Delivers the Diamond Service Principals and Service Vision.
• Celebrates the LensCrafters Advantages and is a leader in the location that sets the tone for customer service.

Requirements:

• High School Diploma or equivalent.
• State licensure or certification by a nationally-recognized opticianary association as an optician.
• Optical dispensing experience.
• Knowledge of current optical theory and merchandise.
• Knowledge of current store merchandise assortment and use of Inventory management systems.
• Strong communicator and listener.
• Awareness of current fashion trends.
• Sales skills - ability to use and carry an IPAD / tablet.
• Comfortable with use of technology to engage patients, customers and associates.

Preferred Qualifications:

• Actively studying LensCrafters Quality, Fitting and Adjusting Program.
• Previous customer service and retail experience.

Pay Range:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer:

Luxottica of America Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Salary Unit:

Hourly