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Healthcare Registration Coordinator
2 months ago
Position Summary:
The Patient Registration Specialist plays a crucial role in ensuring a smooth and organized registration process for patients. This position involves a variety of responsibilities aimed at enhancing patient experience and operational efficiency.
Key Responsibilities:
The following duties are essential to the role, although additional tasks may be assigned as needed:
- Welcomes patients with a warm and professional demeanor, fostering a positive atmosphere for the healthcare facility.
- Coordinates appointment scheduling and collaborates with various departments to facilitate necessary tests.
- Clearly communicates registration processes and hospital policies, addressing any inquiries from patients and their families.
- Guides visitors and patients to their designated areas within the facility.
- Prioritizes registration tasks based on the urgency of the situation and location.
- Utilizes software to assess Medicare coverage for outpatient services and secures necessary consents.
- Collects essential patient information, including medical history and insurance details, and accurately inputs this data into the hospital's systems.
- Ensures compliance with consent requirements for treatment and provides necessary documentation to patients.
- Facilitates communication with physicians' offices to finalize outpatient orders.
- Distributes HIPAA privacy information and obtains appropriate signatures.
- Gathers Advance Directive information as mandated by regulatory bodies.
- Initiates financial assistance applications for patients without insurance.
- Issues wristbands to registered patients in accordance with safety standards.
- Instructs patients on necessary forms and documentation relevant to their visit.
- Routes various forms to the appropriate departments and maintains accurate records.
- Implements pre-registration for scheduled procedures and surgeries.
- Completes necessary documentation for worker's compensation claims.
- Handles incoming calls and messages, ensuring they reach the correct personnel.
- Assists with switchboard operations as required.
- Maintains accurate daily census reports during night shifts.
- Supports the Emergency Department with supply orders and patient transfers.
- Utilizes multiple computer systems for appointment scheduling and registration.
- Verifies insurance coverage for all patients upon registration.
- Collects co-payments and manages cash transactions accurately.
- Scans relevant documents into patient accounts as needed.
- Completes Medicare Secondary Payer forms for billing accuracy.
- Generates comprehensive patient records to ensure seamless billing processes.
- Conducts bedside registrations when necessary.
- Adheres to all applicable regulations and standards.
- Assists in various departmental functions as required.
- Participates in staff meetings and ongoing educational opportunities.
- Flexibility in scheduling is essential to meet the demands of the role.
Supervisory Responsibilities:
This position does not involve supervisory duties.
Qualifications:
Successful candidates will demonstrate the ability to fulfill the essential duties of the role. Reasonable accommodations may be made for individuals with disabilities.
Education and Experience:
A high school diploma or equivalent is required; prior experience in a hospital registration setting is preferred. Basic typing skills and familiarity with medical terminology are advantageous.
Language Proficiency:
Candidates should possess the ability to read and understand basic instructions and communicate effectively in both written and verbal formats.
Mathematical Skills:
Proficiency in basic arithmetic and the ability to interpret numerical data is necessary.
Reasoning Skills:
Candidates must be able to apply common sense to follow instructions and solve problems in standardized situations.
Computer Skills:
Basic computer proficiency is required for this role.
Shifts will vary based on departmental needs, including weekends and holidays.
