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Retail Store Supervisor
2 months ago
Retail Store Supervisor
Job Category: SMT Requisition Number: STORE015011
Job Overview
About Farmers Home Furniture
Founded in 1949, Farmers Home Furniture ranks among the leading furniture retailers in the United States. With over 220 locations across the Southeast, we are an employee-owned company (ESOP) that values relationships built on fairness, trust, and exceptional service. Our stores are dedicated to offering customers high-quality name-brand products along with outstanding customer support.
Farmers Home Furniture is committed to satisfying our customers through three core principles:
- Providing fair pricing for quality products
- Offering accessible financing options
- Delivering exceptional service post-purchase
Responsibilities of the Retail Store Supervisor include:
- Recruiting, training, and retaining a high-performing team of Sales Associates.
- Encouraging superior customer service by ensuring team members are actively engaging with customers and going the extra mile.
- Addressing customer inquiries and concerns in a professional and timely manner.
- Monitoring sales activities and productivity of associates.
- Recognizing and communicating performance feedback to team members.
- Inspiring and coaching associates to reach their full potential and achieve sales targets.
- Executing operational tasks that enhance sales through product knowledge, store organization, and related responsibilities.
- Ensuring the credit department effectively manages account collections.
- Maintaining inventory levels according to company guidelines.
- Effectively overseeing warehouse and delivery personnel.
- Contributing strategic ideas that align with the company's vision and growth objectives.
Employee Benefits:
- Employee Stock Ownership Plan (ESOP)
- 401K Plan with Employer Matching
- Group Medical, Dental, and Life Insurance
- Annual Paid Vacation
- Paid Sick Leave
- Additional Voluntary Insurance Options
- Paid Holidays, including the Employee's Birthday
- Employee Purchase Discounts
- Ongoing Training Programs
Preferred Skills:
- Retail Management: Advanced
- Sales: Advanced
- Dedication: Committed to tasks with integrity
- Goal Achievement: Motivated by completing objectives
Education Requirements:
High School diploma or equivalent.
Experience Requirements:
- 3 years: Experience in Retail Furniture/Credit
- 3 years: Experience in Retail/Sales
- 3 years: Experience in Sales Management