Customer Service Representative

3 days ago


Wentzville, Missouri, United States Midas Full time
About Midas

Midas is a leading provider of automotive services, dedicated to delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our operations, you will be responsible for delivering outstanding customer service, ensuring seamless vehicle reception and delivery, and supporting various functions of our business.

Key Responsibilities
  • Deliver exceptional customer service, listening and consulting with customers to meet their needs.
  • Record customer concerns, services requested, and verify customer information.
  • Promote shop service specials to drive business growth.
  • Deliver and cash out repairs upon completion, ensuring accuracy and efficiency.
  • Maintain a high level of cleanliness and organization in the lobby area.
  • Perform other duties as assigned by management.
Requirements
  • Excellent customer service disposition and communication skills.
  • Strong organizational skills and ability to work in a fast-paced environment.
  • Motivated and team-oriented individual with a positive attitude.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • Valid driver's license.
Compensation

$23,000 to $30,000 per year, depending on experience.



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