Family Services Assistant

6 days ago

Longview, Texas, United States Dept of Family & Protectve Svc Full time
About the Role

We are seeking a skilled and compassionate Family Services Assistant to join our team at the Department of Family and Protective Services. As a key member of our staff, you will play a vital role in supporting caseworkers and supervisors in providing human services to families involved in Child Protective Services cases.

Your primary responsibilities will include:

  • Transporting clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
  • Observing and/or supervising parent and child visits.
  • Completing appropriate forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
  • Maintaining out-going paper and/or electronic appointment calendars for scheduling requests made by caseworkers/supervisors.
  • Performing other duties as assigned and required to maintain unit operations, including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

You will be working closely with Texas Department of Family and Protective Services (DFPS) staff, representatives from various organizations, and the general public. If you have excellent communication skills, a strong work ethic, and a passion for helping others, we encourage you to apply for this rewarding opportunity.

Key Qualifications

  • Graduation from high school or equivalent.
  • One year of full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.

In addition to your skills and qualifications, you will also receive a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

Estimated Salary: $40,000 - $60,000 per year

The Department of Family and Protective Services is an equal opportunity employer and welcomes applications from diverse candidates. If you require reasonable accommodations during the hiring process, please notify us in writing prior to your interview.

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