Restaurant Operations Manager

1 month ago


Stratham, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team as an Assistant Restaurant Manager. As a key member of our management team, you will be responsible for leading a team of restaurant staff and ensuring the smooth operation of our Dunkin' locations.

Key Responsibilities
  • Team Leadership: Create a positive and productive work environment, motivating and guiding your team to achieve exceptional customer service and sales results.
  • Operational Excellence: Ensure that all restaurant operations are running efficiently, including inventory management, scheduling, and customer service.
  • Training and Development: Provide ongoing training and coaching to restaurant staff to enhance their skills and knowledge.
  • Customer Service: Foster a culture of exceptional customer service, ensuring that every customer has a positive experience in our restaurants.
Requirements
  • Experience: At least 3 years of experience in a restaurant management role, preferably in the quick service industry.
  • Education: High school diploma or equivalent required.
  • Leadership Skills: Proven ability to lead a team and motivate staff to achieve exceptional results.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with staff, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze situations and make sound decisions.
What We Offer
  • Competitive Pay: Competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) and paid time off.
  • Opportunities for Advancement: Opportunities for advancement and professional growth, with a clear path for career development.

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