Customer Service Ambassador

4 days ago


Dayton, Tennessee, United States Family Dollar Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Family Dollar. As a key member of our sales floor team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with selection of merchandise, providing product recommendations and information as needed.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Collaborate with store team members to achieve sales goals and promote a positive store culture.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Basic math skills and accuracy with handling cash and operating a cash register.

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