Logistics Coordinator

3 weeks ago


Irving, Texas, United States Chem-Aqua Full time

Chem-Aqua, a subsidiary of NCH Corporation, is seeking a Services Dispatch Coordinator to join our Chem-Aqua Services Department. This role involves providing logistical support for a team of service technicians across diverse markets in the United States.

The ideal candidate will have a minimum of 3 years of experience in customer service or dispatch, with excellent communication and problem-solving skills. They should be able to learn and maintain multiple software systems, including Salesforce.com. Prior experience in scheduling and coordinating services is a plus.

We offer a competitive salary of $60,000 per year, along with a comprehensive benefits package that includes medical, dental, vision, life, long-term disability insurance, and 401(k) matching. Additionally, we provide tuition reimbursement, financial wellness programs, and employee recognition initiatives.

In this role, you will:

  • Provide exceptional customer service to sales representatives, customers, and internal stakeholders
  • Schedule jobs efficiently and prioritize tasks effectively
  • Maintain daily schedules for service technicians using Salesforce.com
  • Communicate regularly via phone and email with various contacts
  • Coordinate travel arrangements for service technicians as needed

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