Bilingual Sales and Retention Specialist
3 weeks ago
Job Title: Bilingual Customer Success Manager
Company Overview:
Advertising Specialty Institute is the leading global provider of B2B services for the promotional products industry.
Salary Range:
$55,000 - $62,000 per year, plus commission
Job Description:
This role involves working with new distributor members to strengthen relationships and communicate the value of our platforms, products, and services. As a bilingual Customer Success Manager, you will lead new distributor members through an 18-month customer journey, handling onboarding calls and conducting business reviews at regular intervals.
Key Responsibilities:
- Develop and implement strategies to strengthen relationships with new distributor members.
- Communicate the value of our platforms, products, and services to new distributor members.
- Conduct business reviews at regular intervals to identify areas for improvement.
Benefits:
- Comprehensive benefits package including medical, dental, and vision coverage, paid maternity and paternity leave, and 401(k) with company match.
- Free health and wellness programs, day one 401(k), paid holidays, floating days, and paid time off (PTO).
- Office amenities such as an onsite café, Starbucks, 24/7 free gym access, and classes.
Requirements:
- Fluency in English and Spanish.
- Bachelor's degree preferred or equivalent work experience.
- 2 years business-to-business retention/sales experience required.
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