Bilingual Sales and Retention Specialist

3 weeks ago


Philadelphia, Pennsylvania, United States Advertising Specialty Institute Full time

Job Title: Bilingual Customer Success Manager

Company Overview:

Advertising Specialty Institute is the leading global provider of B2B services for the promotional products industry.

Salary Range:

$55,000 - $62,000 per year, plus commission

Job Description:

This role involves working with new distributor members to strengthen relationships and communicate the value of our platforms, products, and services. As a bilingual Customer Success Manager, you will lead new distributor members through an 18-month customer journey, handling onboarding calls and conducting business reviews at regular intervals.

Key Responsibilities:

  • Develop and implement strategies to strengthen relationships with new distributor members.
  • Communicate the value of our platforms, products, and services to new distributor members.
  • Conduct business reviews at regular intervals to identify areas for improvement.

Benefits:

  • Comprehensive benefits package including medical, dental, and vision coverage, paid maternity and paternity leave, and 401(k) with company match.
  • Free health and wellness programs, day one 401(k), paid holidays, floating days, and paid time off (PTO).
  • Office amenities such as an onsite café, Starbucks, 24/7 free gym access, and classes.

Requirements:

  • Fluency in English and Spanish.
  • Bachelor's degree preferred or equivalent work experience.
  • 2 years business-to-business retention/sales experience required.


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