Tennis and Hockey Expert
2 days ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Sports Warehouse, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise. You will work closely with our sales team to ensure seamless communication and provide the best possible experience for our customers.
Responsibilities:
- Serve as a direct point of contact between the company and customers
- Build strong connections with new and existing customers
- Support customer needs through various communication channels
- Provide exceptional service to customers
- Respond to customer inquiries and resolve any issues that may arise
- Work closely with the sales team to ensure seamless communication
Requirements:
- Proficient in Microsoft Office Suite
- Excellent communication skills, both verbal and written
- Ability to work independently and remain motivated
- Positive attitude and strong work ethic
- Ability to maintain a standard of conduct that will maintain an orderly and productive workplace
- Uphold standards of safety and cleanliness
- Practice good judgment in actions and decision-making
Benefits:
Full-time employees are eligible for medical, dental, and vision benefits, paid vacation time, life and short-term disability insurance, merchandise discounts, access to on-site fitness facilities, paid sick time, 401(k), profit-sharing programs, opportunities for growth, and employee appreciation events.
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