Retail Sales Specialist

3 days ago


Eatontown, New Jersey, United States FedEx Office Full time
Job Summary

We are seeking a highly skilled Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail store operations, you will be responsible for delivering exceptional customer service and providing expert advice on our wide range of products and services.

About the Role

This is an exciting opportunity to work in a fast-paced retail environment where no two days are ever the same. You will be expected to take complex customer orders using our order systems, provide accurate pricing information, and assemble parcels for shipping. In addition, you will be required to operate and maintain various equipment, move boxes and equipment, stock materials, manage the production queue and output, and complete assigned tasks based on priority.

Key Accountabilities

* Deliver exceptional customer service and expertise in printing, signs and graphics, and shipping product lines
* Take complex customer orders using order systems and provide accurate pricing information
* Assemble parcels and prepare goods for shipping
* Operate and maintain various equipment
* Move boxes and equipment, stock materials, and manage the production queue and output

Essential Skills and Qualifications

To be successful in this role, you will need:

* 6+ months of specialized experience
* Excellent verbal and written communication skills
* Ability to stand during entire shift, excluding meal and rest periods
* Ability to move and lift 55 pounds

Compensation and Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on location and experience. Additionally, you will have access to ongoing training and development opportunities to help you grow in your career. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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