Customer Service Specialist

6 days ago


Eatontown, New Jersey, United States JBS USA Holdings, Inc. Full time
Job Summary

We are seeking a highly skilled and customer-centric Cashier and Customer Service Specialist to join our team at JBS USA Holdings, Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a clean and organized sales floor.

About the Job:

  • Assist customers with their shopping needs, provide product information, and make recommendations to enhance their shopping experience.
  • Process customer transactions efficiently and accurately, handle cash and credit transactions, and operate a point-of-sale system.
  • Maintain a clean and organized sales floor, including merchandise displays and inventory levels.
  • Work collaboratively with colleagues to achieve sales goals, support store events, and maintain a positive work environment.

Key Responsibilities:

  • Deliver exceptional customer service by greeting customers promptly, responding to their queries, and resolving issues in a timely manner.
  • Process customer transactions accurately and efficiently, using a point-of-sale system and handling cash and credit transactions.
  • Maintain a clean and organized sales floor, including merchandise displays and inventory levels.
  • Collaborate with colleagues to achieve sales goals, support store events, and maintain a positive work environment.

Requirements:

  • High school degree or equivalent preferred.
  • Previous customer service experience in retail, hospitality, or restaurant industry.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
  • Demonstrated ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Familiarity with cash handling procedures and basic math skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Compensation and Benefits:

  • Competitive hourly wage of $17/hour.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.

EEO Statement: JBS USA Holdings, Inc. is an equal employment opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic.



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