The North Face Team Lead
1 week ago
Job Summary:
">We are seeking a highly motivated and experienced Floor Supervisor to join our team at The North Face. As a key member of our store leadership, you will play a critical role in driving sales growth, delivering exceptional customer experiences, and fostering a positive work environment.
">About the Role:
">- Lead and develop a high-performing team to achieve individual and store productivity goals;
- Coach staff on product knowledge, sales techniques, and customer service excellence;
- Drive sales growth by analyzing sales trends, identifying opportunities, and implementing effective strategies;
- Maintain a deep understanding of The North Face brand, products, and services to provide expert advice to customers;
- Partner with other departments to ensure seamless execution of events, promotions, and visual merchandising initiatives;
- Collaborate with district managers to implement company-wide programs and initiatives;
- Conduct regular performance evaluations, providing constructive feedback and coaching to improve team members' skills and productivity;
- Manage floor coverage and activities, including opening and closing procedures, to ensure a smooth and efficient customer experience;
- Foster a positive and inclusive work environment that promotes diversity, equity, and inclusion;
Requirements:
">To be successful in this role, you will need:
">- A minimum of 2 years of retail management experience, preferably in an outdoor or sporting goods store;
- Proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams;
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and external partners;
- Strong analytical and problem-solving skills, with the ability to interpret sales data, identify trends, and develop effective strategies;
- Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously;
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays;
What We Offer:
">In addition to a competitive salary, we offer:
">- A base salary range of $55,000 - $65,000 per year, depending on experience;
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off;
- Ongoing training and development opportunities to help you grow your career;
- A collaborative and dynamic work environment that supports your well-being and success;
Estimated Salary Range:
">$60,500 - $72,750 per year
">About Us:
">The North Face is a leading outdoor brand that inspires athletes and explorers to push beyond their limits. We are part of VF Corporation, a global leader in the design, production, and distribution of branded apparel, footwear, and accessories.
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