Product Knowledge Representative

1 week ago


Cambridge, Maryland, United States Airgas Full time

Job Title: Product Knowledge Representative

About the Job

Airgas is seeking a highly skilled Product Knowledge Representative to join our team. As a Product Knowledge Representative, you will be responsible for providing exceptional customer service and support to our internal and external customers.

Responsibilities
  • Provide product knowledge and account support to customers in a courteous and proactive manner.
  • Analyze customer needs and provide solutions to meet their requirements.
  • Enter customer orders into the current order management system (SAP) on a daily basis.
Requirements
  • High School Diploma or equivalent required.
  • At least 2 years of experience in internal and/or external customer service or customer-related administration.
  • Knowledge of products and technical information.
Estimated Salary:

$50,000 - $70,000 per year, depending on experience.



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