Store Operations Team Member

2 days ago


Salem, New Hampshire, United States FedEx Full time
FedEx - Retail Customer Service Associate

We're hiring a Retail Customer Service Associate to join our team As a key member of our team, you will be responsible for providing top-notch customer service and support to our customers, while also assisting with store operations and training new team members.

Responsibilities:
  • Deliver exceptional customer service, responding to customer inquiries and resolving issues promptly.
  • Work closely with supervisors and team members to perform store functions, including receiving and processing shipments.
  • Develop and maintain strong relationships with customers, identifying opportunities to upsell and cross-sell products and services.
What We Provide:
  • A salary range of $48,000 - $65,000 per year, based on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters growth and success.


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