Wheelchair Operations Supervisor

7 days ago


Kansas City, Missouri, United States G2 Secure Staff Full time
Job Summary

We are seeking a highly skilled Wheelchair Supervisor to join our team at Kansas City International Airport (MCI). As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our wheelchair agents, ensuring productivity levels and customer service requirements are met.

Key Responsibilities
  • Supervise and coordinate the activities of wheelchair agents to ensure efficient and effective service delivery.
  • Monitor and maintain accurate timekeeping records.
  • Manage workload and prioritize tasks to meet deadlines.
  • Ensure proper utilization of company and client vehicles and equipment.
  • Report any discrepancies or issues to the Account Manager and General Manager.
  • Implement and maintain a Safety Management System (SMS) to ensure a safe working environment.
  • Develop and implement safety plans for the station.
  • Provide Quality Assurance oversight for operational issues related to performance and safety.
Requirements
  • Must be 18 years or older.
  • Must have a valid driver's license.
  • Must have at least 1 year of supervisor experience.
  • Must submit to and pass a drug screen and background check.
  • Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable).
  • Must have a reliable mode of communication and transportation.
Language Skills
  • Ability to communicate effectively in English.
  • Ability to read and interpret documents such as safety rules, operating manuals, and employee handbooks.
  • Ability to present information effectively and respond to questions from passengers, managers, clients, and the public.
Why G2 Secure Staff
  • Preventive Healthcare Options.
  • PTO Paid Time Off Benefits.
  • Company Matched 401k Options.
  • Employee Discount Program.
  • Employee Assistance Program.

G2 Secure Staff, LLC is a leading provider of aviation support services to major airlines in the United States. Based in Irving, Texas, we employ 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions.

We are an equal opportunity employer and welcome applications from diverse candidates.



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