Valet Operations Supervisor
6 days ago
We are seeking a highly skilled and experienced Valet Operations Supervisor to join our team at SP Plus Corporation. As a Valet Operations Supervisor, you will be responsible for the day-to-day management of a location, ensuring that valet operations are handled within contractual guidelines and company policies.
Key Responsibilities- Greet guests and ensure customers receive timely service
- Assist customers in and out of their vehicles
- Drive, park, and retrieve customer vehicles in a safe and professional manner
- Assist with hiring, training, and coaching an excellent valet team
- Create a staffing schedule according to anticipated daily vehicle volume
- Maintain full compliance to standard operating procedures and ensure safety and security of vehicles and keys
- Prepare and process daily paperwork according to audit compliance standards
- Ensure drive lanes and crosswalks are clean of debris, water, oil spills, etc.
- Create and implement a successful staging plan to maximize parking capacity
- Quickly distinguish vehicle make and models and have a general knowledge of vehicle operations
- Substitute for any position, if necessary
- Minimal high school diploma or equivalent and a minimal 6 month related experience or training
- Valid state-issued driver's license with a current address and an acceptable driving record
- Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location
- Excellent communication and customer service skills
- Ability to adapt to changes in the work environment and deal with unexpected events
This position requires frequent walking, standing, and use of hands and fingers. The employee will also walk and run for extended periods to park and retrieve customer vehicles. The employee must be able to lift and/or move up to 25 pounds.
Equal Opportunity EmployerSP Plus Corporation is an equal opportunity employer committed to diversity and inclusion. We do not discriminate against any employee or applicant based on race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected characteristics.
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