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Patient Care Coordinator
1 month ago
Job Summary
We are seeking a highly skilled Patient Care Coordinator to join our team at UnitedHealth Group Inc. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibilities will include obtaining accurate and updated patient information, performing insurance verification, and uploading patient signatures for required documents.
Key Responsibilities
- Obtain accurate and updated patient information, such as name, address, and insurance information
- Perform insurance verification on the date of service
- Upload a valid Government-issued state ID of patient and patient insurance cards
- Accurate and complete occupational medicine registration workflow
- File and maintain medical records
- Consistently correct registration work queue errors
- Confirm and schedule appointments
- Answer telephone calls promptly and courteously
- Perform referral documentation promptly
- Working daily in the claims edit work queue to correct registration errors for submission to insurance companies
- Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, and obtaining copies lab results or specialist reports
Requirements
- High School Diploma/GED (or higher)
- 1+ years of healthcare or customer service-related experience
- Intermediate level of computer proficiency including the use of MS Word, Excel, Outlook, and multiple web applications
- Access to reliable transportation and the ability to travel 10% of the time within territory assigned
Preferred Qualifications
- 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
- Knowledge of Epic EMR software
- Bilingual in Spanish and English
What We Offer
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
About UnitedHealth Group
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Equal Employment Opportunity
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
