Master Instrument Repair Specialist

6 days ago


Syracuse, New York, United States Guitar Center Full time
Job Overview
Guitar Center is a world of creativity and music that encourages staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

About the Role
We are seeking a highly skilled Master Instrument Repair Specialist to join our team. As a key member of our repair team, you will provide exceptional maintenance and repair services on customer-owned instruments, assist in maintaining store inventory, and continually build and increase business through great customer experience and quality work. Your passion for craftsmanship and dedication to delivering outstanding results will set us apart from the competition.

Responsibilities
- Interact with customers to ensure a positive experience
- Service customer-owned instruments with high-level craftsmanship
- Maintain store-owned gear as requested
- Complete warranty repair work
- Additional duties as assigned

Requirements
- Skilled understanding of repairing guitars
- Foundational product knowledge on Guitar Center products is preferred

Benefits
- Estimated salary: $22/hour - $34/hour plus commission depending on background and experience
- Robust benefits package including medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options
- Opportunities for career growth and professional development

About Us
Guitar Center is an Equal Opportunity Employer committed to fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

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