Customer Service Professional

3 weeks ago


Carlstadt, New Jersey, United States Outer Space Inc Full time
Job Description:

We are seeking a talented Customer Service Professional to join our team at Outer Space Inc. This is a unique opportunity to work with fast-growing consumer brands and contribute to their success.

The successful candidate will have excellent communication skills, be comfortable working in an often ambiguous and fast-paced environment, and possess the ability to juggle multiple tasks simultaneously.

This role involves building long-term relationships with clients, solving various daily issues, and collaborating with senior employees to ensure smooth operations.

In exchange for your hard work, we offer a competitive salary of $55,000 - $65,000 per year, flexible spending account, and a comprehensive benefits package.

Key Responsibilities:

  • Manage client relationships and communicate effectively via phone, email, or other preferred channels
  • Solve daily challenges and improve workflows
  • Collaborate with senior employees and management teams
  • Maintain accurate records within our customer service database
  • Offer support and solutions to customers

Requirements:

  • 2+ years of experience in a client-facing role
  • Strong attention to detail and excellent written communication skills
  • Able to lift up to 20 lbs and assist in warehouse tasks as needed
  • Resourceful problem solver with the ability to adapt to changing situations


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