Telecommunications Customer Service Representative

4 days ago


Atlanta, Georgia, United States Regal Management Full time

**About Regal Management**

We are a dynamic and rapidly growing consulting firm dedicated to delivering exceptional results for our clients. Our team is comprised of goal-driven individuals who thrive in a fast-paced environment and are passionate about providing outstanding customer service.

**Job Summary**

We are seeking a highly motivated and customer-focused Telecommunications Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients, resolving complaints and questions, and assisting with the order and sign-up process.

**Key Responsibilities**

  • **Customer Communication**: Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requests.
  • **Relationship Building**: Quickly qualify and build rapport with potential new customers to establish open lines of communication and trust.
  • **Customer Satisfaction**: Maintain a positive and empathetic demeanor towards customers at all times, responding promptly to customer complaints and providing timely, effective solutions to maintain superior customer satisfaction levels.
  • **Product Knowledge**: Become an expert in our product and service knowledge and stay up-to-date with the latest industry trends.
  • **Record Keeping**: Keep an accurate record of orders, escalation requests, comments, and complaints and file accordingly.
  • **Team Collaboration**: Demonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team members.

**What We Offer**

As a Telecommunications Customer Service Representative at Regal Management, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



  • Atlanta, Georgia, United States Granite Telecommunications Full time

    Job Summary:We are seeking a highly motivated and results-driven Business Development Representative to join our team at Granite Telecommunications. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the telecommunications industry.Key Responsibilities:Conduct thorough market research to...


  • Atlanta, Georgia, United States Regal Management Full time

    Job OverviewAt Regal Management, we're dedicated to delivering exceptional services to our clients in the telecommunications industry. As a B2B Client Support Representative, you'll play a vital role in building strong relationships with our clients and driving business growth.Key ResponsibilitiesBrand Development: Develop and implement effective brand...


  • Atlanta, Georgia, United States Regal Management Full time

    Job OverviewRegal Management is seeking a highly motivated and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced telecommunications industry. Our company proudly works with renowned brands in technology and telecom, promoting fast internet speed and wireless devices to local businesses and customers.As a...


  • Atlanta, Georgia, United States Vantage Point Solutions Inc Full time

    Telecommunications Field TechnicianVantage Point Solutions Inc is a leading Telecommunications Consulting and Engineering firm, currently in search of dedicated full-time Telecommunications Field Technicians.Important Note: This role involves significant travel. We welcome applications from both seasoned technicians and those new to the field.Key...


  • Atlanta, Georgia, United States Luxottica Group Full time

    The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, RetailEstimated Salary: $20 to $28...


  • Atlanta, Georgia, United States SRI Telecom Full time

    Job DescriptionAbout SRI TelecomSRI Telecom is a leading provider of telecommunications services, specializing in the installation and maintenance of cutting-edge networks for major service providers across the country.Job SummaryWe are seeking an experienced Telecommunications Construction Planner to join our team. The successful candidate will be...


  • Atlanta, Georgia, United States PARIO COMMUNICATIONS LLC Full time

    Job OverviewTelecommunications Sales SpecialistAre you an enthusiastic and goal-oriented professional with a knack for building relationships? Do you have a strong interest in sales and the drive to succeed in a vibrant and fast-evolving environment? If you seek a position that merges a customer-focused atmosphere with technology and innovative solutions,...


  • Atlanta, Georgia, United States Hansgrohe Group Full time

    Job DescriptionJob Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are...


  • Atlanta, Georgia, United States Randstad North America, Inc. Full time

    Handling incoming Requirements:1 year customer service in the medical field, Insurance verification or high level overview of patients or customers benefit plans . Good verbal and written communication skills. . Dependable and able Customer Service Representative, Customer Service, Representative, Retail, StaffingEstimated Salary: $20 to $28 per hour based...


  • Atlanta, Georgia, United States RemX Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to and resolving consumer inquiries and issues, and meeting performance goals established for the...


  • Atlanta, Georgia, United States Kaitlin Ponce - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with great communication skills? Do you have a passion for marketing and helping people with their insurance needs? If so, working as a Business Development Representative for Kaitlin Ponce - State Farm Agent might be the perfect fit for you.Key ResponsibilitiesBuild and maintain strong customer...


  • Atlanta, Georgia, United States Enterprise Systems Full time

    Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability...


  • Atlanta, Georgia, United States KCI Fidelis Technology Staffing Full time

    Position OverviewWe are seeking a proficient Telecommunications Cable Specialist to contribute to our operations. In this role, you will be essential in the architecture and implementation of data communication networks, while also pinpointing opportunities for enhancements to boost overall performance.Key ResponsibilitiesSet up and sustain communication...


  • Atlanta, Georgia, United States Compass Group USA Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Compass Group USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Provide excellent customer service to clients, responding...


  • Atlanta, Georgia, United States ORTHOATLANTA, LLC Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at ORTHOATLANTA, LLC. The ideal candidate will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Answer multi-line switchboard calls and direct calls efficientlyGreet customers, answer...


  • Atlanta, Georgia, United States TEKsystems Full time

    Position OverviewThe Telecommunications Installation Specialist will play a crucial role in the deployment of radio 3G systems across various locations. This individual will be tasked with the installation and maintenance of telecommunications equipment, ensuring optimal functionality.Key responsibilities include troubleshooting any technical issues that may...


  • Atlanta, Georgia, United States Focus of Georgia, Inc. Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Focus of Georgia, Inc. as a Call Center Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Atlanta, Georgia, United States Palette Plumbing Full time

    Benefits:Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...


  • Atlanta, Georgia, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Qonten. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while maintaining a clean, safe, and stocked store environment.Key ResponsibilitiesProvide quality customer service to ensure customer satisfaction and...


  • Atlanta, Georgia, United States Genuine Parts Company Full time

    Summary Job DescriptionThis position reports to the Employee Services Supervisor. The Tier 1 Customer Service Representative role is part of the HR Operations team. It is imperative that the Tier 1 Customer Service Representative projects a professional image through their telephone and writing skills. The Tier 1 Customer Service Representative is also...