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Director of Technology and Innovation

2 months ago

Beachwood Ohio, United States Master Builders Solutions Full time
About the Role

We are seeking a highly skilled and experienced Director of Technology and Innovation to lead the development, evaluation, and acquisition of products and technologies to ensure the competitive and innovative position of Master Builders Solutions in the Americas.

Key Responsibilities:
  • Lead the development, evaluation, and acquisition of products and technologies to ensure the competitive and innovative position of MBS in the Americas.
  • Manage personnel to develop products in line with the requests of the Sales and Marketing departments, as guided by the Stage-Gate process and the Segment Portfolio Teams.
  • Ensure the protection of know-how via proprietary approaches or via securing intellectual property rights.
  • Develop Quality Control parameters and Product Manufacturing Requirements to ensure high-quality products and technologies can be produced on a consistent and repeatable basis.
  • Evaluate new and competitive technologies, making proposals on acquiring third-party technologies, licensing them, or establishing partnerships via joint developments or other approaches.
  • Maintain a current overview on state-of-the-art and competitive technologies to be an internal resource on these matters.
  • Lead the laboratory Technical Services team, including Engineering and Analytical Services, to ensure efficient and timely responses to requests from the field and the product development team.
  • Develop and maintain an effective Work Order system to provide a customer service experience commensurate with the MBS brand.
Requirements:
  • Ph.D. in a scientific or engineering field (desired); B.S. at minimum.
  • 10+ years of experience working in the construction sector, ideally in the admixture portion of the construction chemicals sector.
  • 7+ years of experience managing a technical team.
  • Good understanding of the MBS product portfolio, key performance attributes, applications, and chemistries.
  • Previous experience dealing with the interface between sales, marketing, and manufacturing, with particular focus on customer experience.
  • Previous experience in a customer relationship business, where timeliness of delivery and intimacy with the customer is key to success.
  • General knowledge of the concrete industry, including production methods, materials, sales channels, and typical customers.
  • Experience managing financials, including P&L statements, expense control, budgeting, etc.
  • Strong presentation skills with the ability to make effective presentations to all levels both internally and externally.
  • Understanding of the construction chemicals business and the value drivers within the construction industry (preferred).
  • Participation in industry associations, such as ACI and ASTM, as a committee member.
Principal Responsibilities:
  • Ensure a safe working environment for the entire team and promote safe work in the lab, in the office, and at home.
  • Lead the function to drive business success, as measured by the performance of the products and solutions delivered, speed of execution to delivery, successful market acceptance, meeting cost objectives, and other appropriate metrics.
  • Ensure high-quality data delivery and credibility of the lab, both internally and externally.
  • Participate in industry forums and associations to understand trends, promote the MBS brand and innovation strength, shape future methods and solutions, etc.
  • Establish strong and effective communications lines with all key stakeholders, namely sales managers, marketing, operations, and global counterparts.
  • Drive creative solutions for new products and solutions, as well as laboratory methods and organizational efficiencies.
  • Pursue and understand new technologies and solutions, market technology trends, and generally have a finger on the pulse of the technological aspects of the industry.
  • Serve as a member of the MBS Extended Leadership Team, which sets the direction of the business and supports profitable growth.
  • Participate in the RDMC and related global technology forums.
  • Support the yearly budgeting process and the strategic direction of the business.
  • Demonstrate strong leadership skills, including hiring evaluations, time management, conflict resolution, and performance management.
  • Mentor staff towards leadership positions and support succession planning for this function.
Benefits:
  • Promote and provide a safe working environment for all employees.
  • Ensure all employees adhere to proper use of PPE requirements.
  • Ensure all employees adhere to company physical/medical programs.
  • Practice safe driving techniques and adhere to all company car policies and procedures.
  • Report all accidents and incidents into the accident reporting database in a timely manner.
Technical Competencies:
  • Product technology.
  • Customer knowledge.
  • Sensitivity and risk analysis.
  • Market/Industry trends.
  • Presentation skills.
  • Competitor knowledge.
  • Internal factor analysis.
  • Legal considerations.
Global Competencies:
  • Business and financial acumen.
  • Personal and team leadership.
  • Analytical thinking.
  • Entrepreneurial acting/initiative.
  • Organizational awareness.
  • Strategic thinking.
  • Communication and interpersonal understanding.
  • Coaching/Leading employees to success.
Other Considerations:
  • Travel: Must be able to travel to multiple countries (25% travel).
  • Language: Basic understanding of German and Spanish (ideal).