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Customer Service Representative

2 months ago

Parkersburg, West Virginia, United States CommuniCare Family of Companies Full time
About the Role

We are seeking a skilled Receptionist to join our team at Worthington Healthcare Center, a member of the CommuniCare Family of Companies. As a Receptionist, you will play a vital role in maintaining a positive image for the center by greeting and directing visitors, callers, and guests.

Key Responsibilities
  • Answer telephone calls, determine the nature of the call, and direct the caller to the appropriate individual or department.
  • Take accurate messages when personnel are unavailable and ensure timely delivery.
  • Operate the paging/telephone system as required.
  • Greet and direct visitors to the appropriate personnel.
  • Provide administrative support as assigned.
  • Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure and certification.
  • Perform other related activities as assigned or requested.
Requirements
  • High School diploma or GED required.
  • Previous receptionist experience required.
  • Prior work/life experiences, preferably in a healthcare setting.
About Us

As a family-owned company, we have grown to become one of the nation's largest providers of post-acute care. Our mission is to create 'Caring Communities' where staff, residents, clients, and family members care for and about one another. We offer competitive wages, PTO plans, and a menu of benefit options, including life and disability plans, medical, dental, and vision coverage, and 401(k) with employer match.