Bartender | Part-time | Donald L Tucker Civic Center

13 hours ago

Tallahassee, Florida, United States Oak View Group Full time

About Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our company offers an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Job Summary

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. This role requires a personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Responsibilities

  • Must demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
  • Follow the bar pre-shift notes and bar menus and provide service as described.
  • Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
  • Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
  • Must pour drinks responsibly in accordance with company standards for serving size.
  • Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
  • Must communicate a cut-off to a guest as required.
  • Listening and responding to any customer requests or concerns.
  • Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
  • Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
  • Request additional product or restock product as required.
  • Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
  • Always maintains clean and sanitary workstation. Ensures bar equipment is clean & well maintained.
  • Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

  • Six months or more experience bartending in high volume environment.
  • Ability to accurately handle register and revenue collections through POS system is required.
  • Ability to meet the company standard of excellence in the areas of guest service, interaction with co-workers, and uniform standards.
  • Demonstrate knowledge of liquor laws.
  • Ability to prioritize tasks in a fast-paced environment.
  • Must have knowledge or ability to learn about various beer, wine & spirits available.
  • Ability to be self-directed while working in a team-oriented environment.
  • Excellent interpersonal and communication skills.
  • Must possess or be willing to obtain valid ServSafe Alcohol certificate prior to working at Donald L Tucker Civic Center.
  • Ability to work a flexible schedule including nights, weekends, and long hours.
  • Bartending school preferred.

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