Vacation Experience Specialist

3 weeks ago


Virginia Beach, Virginia, United States Hilton Grand Vacations Full time
Job Overview

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. As a Maintenance Technician II at our resorts, you will play a vital role in creating unforgettable vacation memories for our owners/guests.

Estimated Salary: $55,000 - $65,000 per yearJob Description

As a Maintenance Technician II, you will be responsible for maintaining the guestrooms, public spaces, and back-of-the-house areas in good repair. Your primary focus will be on guest relations and problem resolution. You will work well with customers and staff members, driving company success through performing tasks to the highest standards:

  • Guest Problem Resolution: Interact with guests to resolve problems, perform basic appliance troubleshooting and repair, and operate air-conditioning controls.
  • Plumbing and Equipment Maintenance: Troubleshoot plumbing fixtures, change filters, and maintain guestroom and public space equipment.
  • Furniture Repair and Painting: Replace light bulbs and ballasts, repair closet/drapery tracks, and stain furniture to restore its original appearance.
  • Pest Control and Record Keeping: Inspect rooms for pest intrusion and keep accurate records of maintenance activities.
Requirements

To fulfill this role optimally, you must possess the following minimum qualifications and experience:

  • Effective verbal and written communication skills in English.
  • A minimum of 2 years' experience in facilities maintenance.
  • Ability to follow basic written and verbal directions, climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., grasp, stoop, reach overhead.
  • A High School Diploma or GED equivalent.
Benefits

HGV offers a range of benefits to support your overall well-being and career growth. These include:

  • A competitive salary and annual bonuses.
  • A comprehensive health insurance package.
  • A generous paid time-off policy.
  • Opportunities for professional development and advancement.


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