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Network Support Specialist

2 months ago

Richardson, Texas, United States Netsync Network Solutions Full time
Network Support Technician Onsite

We are seeking a skilled and proactive Network Support Technician to join our team at Netsync Network Solutions. As a key member of our IT team, you will be responsible for providing on-site technical support for various IT-related tasks, including hardware installation, maintenance, and network system support.

Key Responsibilities:
  • Install and configure IT hardware and network devices to ensure seamless system operation
  • Support software applications and operating systems setup to meet business needs
  • Troubleshoot and resolve hardware and network issues in a timely and efficient manner
  • Document all activities following company policies and procedures
  • Provide hands-on support to end-users and offer training to enhance their technical knowledge
  • Collaborate with remote IT teams for issue resolution and knowledge sharing
  • Adhere to organizational IT standards and best practices to ensure consistency and quality
Requirements:
  • High school diploma or equivalent; associate degree in Information Technology or related field a plus
  • Relevant certifications such as CompTIA A+ or Network+ preferred
  • Strong understanding of computer hardware and networking principles
  • Excellent problem-solving skills and attention to detail
  • Ability to work well in a team environment and communicate effectively
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package