Patient Access Representative Associate Position

1 week ago


New Ulm, Minnesota, United States Optum Full time

We are seeking a highly skilled Patient Access Representative Associate to join our team at Optum, in strategic partnership with Allina Health.

Job Summary:

The Patient Access Representative Associate is responsible for greeting and welcoming patients in person, providing a standard registration process by collecting demographic and financial data and entering information into an electronic medical record.

Main Responsibilities:

  1. Greet and welcome patient in person
  2. Collects demographic and insurance information
  3. Checks in and interviews patient to complete appropriate paperwork
  4. Directs patient to their appointment or procedure
  5. May assist in scheduling add-on appointments
  6. Documents any issues and resolutions in electronic medical record
  7. Resolve claim issues or registration errors on patient accounts
  8. Uses resources, tools and procedure to complete registration for accounts and in assigned work queues
  9. Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations
  10. Obtains cost information and explains information to patient if necessary
  11. Collects co-pay or deductibles and respond to questions regarding financial assistance programs available
  12. Refers complex questions as needed
  13. Screening and approving patients for financial assistance programs
  14. Assists and counsel's patient with application process for available financial assistance programs
  15. Provides technical or functional direction for employees
  16. Assists patient in completion of request for information forms and submits to appropriate department
  17. Obtains signatures from patients as needed
  18. May gather medical record information from all departments for collection
  19. Provide customer service for inbound and outbound telephone calls
  20. May mentor other staff as needed

Required Skills and Qualifications:

  • Must be 18 years of age or older
  • 6+ months of customer service experience in an office/hospital setting
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work 1-2 shifts per week from 3:00pm – 11:00pm
  • Ability to work every third weekend

Estimated Salary: $40,000 - $55,000 per year based on location and experience

Benefits:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) plan with company match
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


  • New Ulm, Minnesota, United States Mondelez International Full time

    About Mondelz InternationalWe are the makers and bakers of iconic brands including Oreo, Chips Ahoy, Ritz, Triscuit, Swedish Fish, Sour Patch Kids and many others. As a leading global snacking company, we aim to provide our consumers with the right snack, at the right moment, made the right way.Job SummaryThis part-time opportunity as a Part Time Nabisco...

  • Medical Assistant

    4 weeks ago


    New Ulm, Minnesota, United States Allina Health Full time

    Job Summary We are seeking a highly skilled Medical Assistant to join our team at Allina Health. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Key Responsibilities Assist healthcare providers with patient care tasks, including administering...


  • New Ulm, Minnesota, United States Taco John's of New Ulm Full time

    About Taco John'sTaco John's is a leading Mexican quick-service restaurant chain in America with over 400 franchises across 25 states. We pride ourselves on serving delicious, original Mexican food made with fresh ingredients and signature bold flavors that have earned us millions of loyal customers.We are committed to maintaining high standards of food...


  • New Ulm, Minnesota, United States Aldi Inc. Full time

    Aldi Inc. is seeking a Retail Sales Associate to join their team in Los Angeles, California.As a Retail Sales Associate at Aldi Inc., you will be responsible for providing exceptional customer service, processing customer purchases, and maintaining a clean and organized store environment.The ideal candidate will have excellent communication skills, a strong...


  • New Ulm, Minnesota, United States Allina Health Full time

    We are seeking a skilled Rheumatologist to join our team at Allina Health in New Ulm, Minnesota. As a key member of our Internal Medicine department, you will be responsible for providing high-quality patient care and contributing to the delivery of exceptional healthcare services.Job SummaryThe successful candidate will have a Doctoral/Ph.D. level advanced...


  • New Ulm, Minnesota, United States Allina Health Full time

    OverviewAllina Health is seeking a skilled Neurologist to join our team in New Ulm, Minnesota.Salary InformationThe estimated annual salary for this position is approximately $250,000-$300,000, based on industry standards and location.Job DescriptionWe are looking for a highly qualified Neurologist to provide direct patient care by examining patients' mental...


  • New Ulm, Minnesota, United States Allina Health Systems Full time

    We are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Allina Health Systems. As an LPN, you will play a vital role in providing high-quality patient care in a clinic environment.About the RoleThis is a 0.9 FTE (72 hours per two-week period) position with 8-hour day shifts (7:30 AM -4:30 PM or 8:00 AM-5:00 PM). The ideal candidate will...


  • New Ulm, Minnesota, United States Citizens Bank Minnesota Full time

    About Citizens Bank MinnesotaCitizens Bank Minnesota is a trusted financial institution dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Treasury Services Assistant to join our team. The successful candidate will be responsible for providing exceptional support to our Operations Manager,...


  • New Prague, Minnesota, United States Electromed Inc. Full time

    Company Overview">Electromed Inc. is a pioneering medical device company dedicated to developing innovative airway clearance devices that enhance the quality of life for individuals worldwide.">Salary">We offer an estimated annual salary of $140,000-$180,000, commensurate with experience, plus benefits and bonuses.">Job Description">The Manager, Market...

  • Urology Specialist

    6 days ago


    New Ulm, Minnesota, United States Allina Health Full time

    Job Summary:We are seeking an experienced Urology Specialist to join our team at Allina Health. This role will involve providing direct patient care, evaluating and treating patients with congenital and acquired conditions of the genitourinary system and contiguous structures.Key Responsibilities:Evaluating patient data to develop treatment plansProviding...


  • New Ulm, Minnesota, United States Allina Health Systems Full time

    We are seeking a highly skilled Licensed Practical Nurse (LPN) to join our team at Allina Health Systems in New Ulm. As an LPN, you will play a vital role in providing exceptional patient care and support to our healthcare team.About the RoleThis is a full-time position working 8-hour day shifts with no weekends required. The successful candidate will have...


  • New Ulm, Minnesota, United States Sevita Health Full time

    About Sevita HealthWe are a leading provider of home and community-based specialized health care, committed to empowering individuals with intellectual and developmental disabilities, autism, mental illness, and behavioral challenges to live full, more independent lives.Job SummaryWe are seeking a compassionate Support Specialist to join our team as a...


  • New Ulm, Minnesota, United States Allina Health Full time

    At Allina Health, we are dedicated to delivering high-quality mental health services across our continuum of care. As a key member of our team, you will play a vital role in shaping the lives of our patients and their families.We are seeking an experienced Psychiatrist to join our adult outpatient services team. The ideal candidate will possess excellent...

  • Registered Nurse

    3 weeks ago


    New Ulm, Minnesota, United States Allina Health Full time

    Job SummaryWe are seeking a Registered Nurse to join our Home Care and Hospice team. The successful candidate will be responsible for providing high-quality patient care in a home setting.Key ResponsibilitiesAssess patient needs and develop individualized care plansProvide direct patient care, including medication administration and wound...


  • New Ulm, Minnesota, United States FCS - Psychiatric Recruitment Full time

    FCS - Psychiatric Recruitment is seeking a qualified Adult Psychiatrist to join their team in New Ulm, MN. The ideal candidate will have experience working with addiction cases and be comfortable with an Inpatient and Outpatient split.As a BE/BC Adult Psychiatrist, you will have the opportunity to work in a dynamic environment with a call split between three...


  • New Ulm, Minnesota, United States MPLT Healthcare Full time

    Company OverviewMPLT Healthcare is a leading healthcare staffing agency specializing in placing well-qualified physicians and advanced practice clinicians in locum, locum-to-perm and direct hire staff and leadership positions. Our mission is to provide seamless solutions for our clinicians and client facilities. Estimated Salary: $250,000 - $300,000 per...


  • New Ulm, Minnesota, United States Optum Full time

    We are seeking a highly skilled Healthcare Registration Specialist to join our team on a per diem basis. In this role, you will provide exceptional customer service and support to patients as they navigate our healthcare system.About the JobThis is an exciting opportunity to work with a reputable organization that values diversity, equity, and inclusion. As...


  • New Ulm, Minnesota, United States Aveanna Healthcare LLC Full time

    Aveanna Healthcare LLC offers a competitive salary and benefits package to qualified Registered Nurses. With an estimated annual salary of $75,000 - $110,000 based on experience, our team is looking for skilled professionals to provide high-quality care in the home setting.The ideal candidate will have a graduate degree in nursing and current licensure as a...


  • New Ulm, Minnesota, United States Allina Health Full time

    Job Summary:We are seeking a highly skilled Endocrinologist to join our team at Allina Health. As an Endocrinologist, you will be responsible for providing direct patient care by reviewing patients' medical history, collecting and prioritizing comprehensive data, and synthesizing information pertinent to their health or situation.Key Responsibilities:Direct...


  • New Ulm, Minnesota, United States Allina Health Full time

    OverviewNew Ulm Medical Center, part of Allina Health, is a fully integrated medical center with a Critical Access Hospital and 40+ multi-specialty physicians. We are recognized by US News and World Report as one of the Top 100 U.S. Rural Hospitals.Salary and BenefitsWe offer a straight hourly rate with 1.5x holiday pay and a 5% Annual Performance Incentive...