Business Intelligence Analyst
4 days ago
Cinemark is seeking a highly skilled Business Intelligence Analyst to join our team. As a key specialist for our Virtual Agent and self-service support in Service-now, you will be responsible for implementing detailed PowerBI Reports and Dashboards and participating in the development effort for future changes. This will include assisting with scoping and design conversations with various stakeholders both within Cinemark and possibly external vendors.
Key Responsibilities:
Act as a key specialist for our Virtual Agent and self-service support in Service-now. Implement detailed PowerBI Reports and Dashboards and participate in the development effort for future changes. Capture requirements and develop specifications for new Dashboard and Report projects. Perform maintenance and investigate issues and recommend corrective action with the software applications. Work with Vendors and department members to design, improve, and/or debug the Software applications utilized by Technology Operations and Presentation and Theater Operations. Assist in the management of various projects, including budgets and timeline. Ensure that all projects are implemented on time, within budget and meet customer approval. Must be available to assist in emergencies. Required to travel as needed. Required to perform any other duties deemed necessary.
Requirements:
College or University degree in Management Information Systems or similar discipline. 5+ years of experience working on software implementation projects (creating or modifying software applications). Minimum of 5 years of in software and reporting development. Experience in software development. Proficiency in various development environments and data structures and systems. Experience with structured and unstructured data. Expertise of SQL queries, SSRS, and SQL Server Integration Services (SSIS). Familiarity with the tools and technologies used by the Microsoft SQL Server BI Stack, including SSRS and TSQL, Power Query, MDX, PowerBI, and DAX and Data Lake. Experience with ServiceNow would be an asset. Experience with AWS Reporting would be an asset. .NET development using VB and C#. Javascript. Proven communications and problem-solving skills.
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