Service Advisor
3 weeks ago
Crimson Industries is a leading provider of debt collection services, connecting clients with skilled professionals to manage and resolve outstanding debts. As a Service Advisor, you will play a crucial role in our team, working closely with customers to provide solution-oriented support and ensure timely resolution of debt-related issues.
Key Responsibilities:
- Provide exceptional customer service, responding to inquiries and resolving debt-related issues in a professional and empathetic manner.
- Enter accurate and detailed notes into our system, ensuring seamless communication with colleagues and stakeholders.
- Monitor and manage reminders and outstanding payments, ensuring timely follow-up and resolution.
- Handle inbound and outbound telephone calls, responding to customer inquiries and resolving debt-related issues.
What We Offer:
- A long-term career perspective with opportunities for growth and development.
- A supportive and dynamic work environment, with a focus on teamwork and collaboration.
- An attractive hourly wage, reflecting your skills and experience.
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