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Safety and Security Ambassador
2 months ago
Position Overview
The Safety and Security Ambassador plays a crucial role in safeguarding the well-being of individuals, the brand, and the assets within the retail environment. This position is dedicated to fostering a secure atmosphere while enhancing customer experiences.
Company: Bath & Body Works
Location: Jacksonville, FL
Job Type: Part-time
Key Responsibilities
- Engage with customers and team members at the store entrance, projecting a strong and welcoming presence.
- Provide assistance during safety emergencies and ensure compliance with safety protocols.
- Collaborate with store leadership to promote a robust security culture by educating staff on policies and procedures.
- Utilize de-escalation techniques to manage challenging situations effectively.
- Document and communicate trends related to asset protection.
- Support the recovery of merchandise and follow up on shrink protection assessments.
- Work alongside law enforcement and management to address security incidents.
- Promote a culture of ethical behavior and compliance within the team.
- Educate team members on loss prevention strategies and safety practices.
Qualifications
- Must be at least 18 years old.
- Ability to meet local certification and legal requirements for the role.
- Flexible availability, including nights and weekends.
- Capable of standing for extended periods.
- Strong communication skills.
- Experience in adapting to various technological tools.
- Ability to work both independently and collaboratively.
Education
High School Diploma or equivalent experience is required.
Core Competencies
- Curiosity and Humility
- Team Building
- Visionary Leadership
- Engagement and Connection
- Operational Excellence
- Business Results Orientation
Benefits
We are committed to investing in our associates through competitive compensation, comprehensive benefits, and opportunities for professional development. Eligible associates can enjoy a variety of benefits, including mental health programs, health coverage options, flexible savings plans, paid time off, and employee discounts.
Equal Opportunity Employer
We uphold a commitment to diversity and inclusion in our hiring practices and provide reasonable accommodations for individuals with disabilities. We ensure compliance with all applicable employment laws.