Hearing Instrument Specialist

20 hours ago


Green Bay, Wisconsin, United States HearingLife Full time
About the Role

We are seeking a highly skilled Hearing Instrument Specialist to join our team at HearingLife. As a key member of our team, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our clients.

Responsibilities
  • Provide quality care and aftercare of dispensing services, including hearing tests, hearing aid fittings, and educating patients on best practices.
  • Perform checks on hearing aids and other amplification devices, including troubleshooting, conducting repairs, and cleaning.
  • Achieve practice growth by maintaining a strong mindset on sales and key business metrics while adhering to ethical practice standards.
  • Participate in local community outreach, including health fairs and developing physician relationships, to represent HearingLife as an advocate for making a life-changing difference.
  • Counsel patients on the purchase of hearing aids, devices, and accessories, and maintain a current understanding of third-party payors and various payment methods in accordance with federal and state laws.
  • Support Telehealth initiatives to expand patient care and product portfolio, including conducting hearing tests, coaching, and educating patients on hearing aid devices.
  • Maintain continuing education requirements based on state requirements and ability to operate audiometric equipment and interpret results.
What We Offer
  • A competitive base salary and uncapped commission opportunities.
  • A comprehensive benefits package, including PTO, paid holidays, medical, dental, vision, and HSA.
  • 401K with match, tuition reimbursement, maternity leave, short-term and long-term disability coverage, free life insurance, pet insurance, and steeply discounted hearing aids and products for you and your family members.
  • A thriving, positive work environment that promotes and mentors internally, with senior leadership opportunities available to experienced staff members.
Requirements
  • Active Hearing Aid Dispensing License or Audiology License in accordance with state requirements.
  • 2+ years of hearing aid sales experience or 2 years equivalent in industry training under a licensed HIS or AuD.


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