Customer Service Representative

3 weeks ago


Alpharetta, United States Insurance and Financial Services Agency Full time
Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, while also assisting in the growth and development of our financial services agency.Key Responsibilities
  • Provide personalized customer service and support to clients, addressing their needs and concerns in a timely and professional manner.
  • Work closely with clients to understand their insurance and financial needs, and provide tailored solutions and recommendations.
  • Collaborate with our team to develop and implement marketing strategies and initiatives to drive business growth and expansion.
  • Utilize a customer-centric approach to build strong relationships with clients, and identify opportunities to upsell and cross-sell our services.
  • Stay up-to-date on industry trends and developments, and apply this knowledge to provide expert advice and guidance to clients.
What We Offer
  • A competitive salary and performance-based bonuses.
  • A comprehensive training program, including paid training and reimbursed licensing costs.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to make a real difference in the lives of our clients, and contribute to the success of our agency.
About UsWe are an insurance and financial services agency dedicated to helping our clients protect their lives and assets. Our unique culture focuses on new customer acquisition and ensuring our clients are protected from the unexpected.

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