Janitorial Quality Assurance Manager
2 days ago
The Janitorial Quality Assurance Manager is responsible for ensuring that cleaning services meet established quality and safety standards. This role involves conducting regular inspections, implementing corrective actions, and collaborating with staff to maintain consistent service excellence.
Key Responsibilities- Develop and enforce quality control processes to ensure compliance with industry standards and client requirements.
- Conduct cleaning quality assurance audits using handheld technology to identify areas for improvement.
- Visit various locations to conduct cleaning inspections and provide feedback to staff.
- Maintain effective communication with clients, staff, and management to ensure satisfaction and drive continuous improvement.
- Develop strong relationships with local facility management teams and individual facility locations.
- Provide recommendations for improving quality best practices within the organization.
- Participate in the creation of Service Intelligence reporting to ensure accurate representation of field activity.
- Bachelor's Degree with at least two years of related work experience.
- Strong quality mentality with a focus on continuous improvement.
- Experience in janitorial, conducting inspections/audits, communication skills, and managerial skills.
- Excellent communication and organization skills with ability to work in a fast-paced environment.
- Technology savvy with experience in Microsoft Office and quality assurance programs.
The Janitorial Quality Assurance Manager will work in a fast-paced environment with frequent travel to various locations. The ideal candidate will be able to work independently and as part of a team to achieve goals and objectives.
CompensationHarvard Maintenance offers a competitive salary structure, including a benefit package with medical, dental, life, and long-term disability insurance, as well as a 401K Savings Plan.
An Equal Opportunity Employer - M/F/D/V
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Janitorial Quality Assurance Manager
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