Room Service Coordinator
1 day ago
The Room Service Coordinator will be responsible for coordinating room service orders, communicating with guests, and ensuring timely delivery of meals. This role requires excellent communication skills, problem-solving abilities, and the ability to work under pressure.
Key Responsibilities
* Coordinate room service orders from initial request to delivery
* Communicate with guests to clarify order details and preferences
* Coordinate with kitchen staff to ensure accurate order fulfillment
* Maintain accurate records of orders and deliveries
* Resolve guest complaints and concerns in a professional and courteous manner
* Collaborate with other departments to ensure seamless service delivery
Requirements
* High school diploma or equivalent required
* 0-1 year of related work experience preferred
* Excellent communication and organizational skills
* Ability to work in a fast-paced environment
* Basic math skills and accuracy with handling cash and credit card transactions
Benefits and Perks
* Competitive hourly wage
* Opportunities for career advancement within Marriott International
* Comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off and holidays
* Discounts on hotel stays and other Marriott benefits
About The Ritz-Carlton
The Ritz-Carlton is a global luxury hospitality brand that offers world-class service and amenities. We are committed to providing exceptional experiences for our guests and creating opportunities for our employees to grow and succeed.
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