Database Operations Specialist

1 day ago


Los Angeles, California, United States Volunteers of America Los Angeles Full time

About the Company
Volunteers of America Los Angeles is a non-profit human services organization dedicated to improving the lives of people in need. We provide a range of social services, including job training, education, and healthcare.

Job Summary and Purpose

We are seeking a skilled Data Quality Specialist Lead to join our team. The successful candidate will be responsible for coordinating, monitoring, and mentoring Data Quality Specialists, as well as training program staff on HMIS data entry and report generation.

Key Responsibilities

  • Train Data Quality Specialists on entire system, train program staff on their data entry responsibilities
  • Monitor performance of Data Quality team, and data entry by other program staff
  • Audit and review data entry for accuracy
  • Update Program Manager weekly on Data Quality performance, any identified QA/Compliance issues
  • Verifies, corrects and enters participant information into centralized database (HMIS); conducts regular audits to assure accuracy of data
  • Monitors database reports to assure consistency with hardcopy records and other logs
  • Runs regular progress reports, and other reports as required by Program Manager; creates customized reports to support shelter management and to provided other needed information on request
  • Coordinates with Case Managers and Program staff to ensure HMIS intake requirements are met
  • Supports any technical and reporting issues for program;
  • Assists with program funder audits and monitoring visits;
  • Attends conferences and regular meetings with database contractors and funder, reports updates to Program Manager
  • Oversees the privacy/confidentiality notification processes to meet regulatory guidelines
  • Exports HMIS data and upload to Funder as required
  • Other duties as may be required

Qualifications and Requirements

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • EDUCATION: High School Diploma or equivalent
  • EXPERIENCE: 2-year experience operating/maintaining database
  • PREFERRED QUALIFICATIONS: Bachelor's degree preferred, U.S. Veteran preferred, Familiarity with HMIS, Adsystech, and/or Clarity programs, Experience working with veterans, people in recovery and/or homelessness individuals, Bilingual preferred (English and Spanish)

Benefits and Compensation

The estimated salary for this role is $26.69 - $28.09 per hour. VOALA offers competitive medical, dental, vision, and retirement benefits.



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