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Retail Store Manager

2 months ago

DuBois, Pennsylvania, United States GetGo Caf + Market Full time

Job Summary

A Team Leader at GetGo Caf + Market supervises Crew and WetGo Leads and other Team Members. The Team Leader will report to a Store Leader. A Team Leader is responsible for hiring the right person, ensuring training is completed and by directing and developing the team. Growing sales through coaching and directing Team Members to execute merchandising plans, ensuring excellent customer service, controlling costs and continuously improving processes are also key responsibilities.

Key Responsibilities

  • Interview, select and train Team Members; direct the work of Team Members; appraise Team Members productivity and efficiency for the purpose of recommending promotions or other changes in status; handle Team Member issues including, but not limited to complaints; discipline Team Members; plan the work; distribute or assign the work among Team Members; provide for the safety and security of Team Members or the store; manage the budget for your department or location; manage inventory for your department or location; or monitor or implement compliance measures.
  • Consistently makes sound decisions and takes appropriate actions to meet or exceed key performance metric targets/projections; execute merchandising plans in order to maximize sales and reduce waste; manage inventory to maximize sales, control costs and reduce waste; schedule Team Members to ensure coverage that meets the needs of the business and Team Members; delegate and assign work to Team Members to ensure match between work to be done and Team Member knowledge and skills.
  • Interviews Team Member candidates by following a standard procedure. Consults with store leader or district leader on final Team Member hiring decisions.
  • Supports the professional development of Team Members through appropriate talent management processes.
  • Provides continuous, effective feedback and coaching to Team Members related to safety, service, and overall work performance, including fairly managing performance problems. Models Our Core Values, relevant Skills for Success and Team Member-level knowledge and skills.
  • Ensures that all Team Members are trained to perform their jobs safely, effectively and to provide great customer service. Conducts all aspects of store orientation following a standard procedure, including following up with all new Team Members during and following initial orientation and job skills training.

About Us

At GetGo Caf + Market, we're more than just food, fuel and convenience. We're a family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGos, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We invite you to join our GetGo Caf + Market family. Come start a lasting career with us.