Healthcare Operations Manager

1 week ago


Travelers Rest, South Carolina, United States Prisma Health Full time
Job Summary

Serves as a critical link between Nursing Administration and hospital departments to ensure seamless operations in the absence of Administrative Staff.

This role requires superior communication skills, effective problem-solving, and strong leadership abilities to interface with various departments, resolve issues, and support nursing staff.

The ideal candidate will possess 3 years of Nursing experience, a Bachelor's Degree in Nursing, and a current South Carolina R.N. License.

Key Responsibilities:
  • Makes rounds on all units to support nursing and helps problem-solve by coaching and mentoring Charge Nurses and staff RNs.
  • Obtains report from the Charge Nurse on each unit regarding staffing, hospital falls, AMA's, patient complaints, problems, etc., and coaches and mentors Charge Nurses to proactively solve problems.
  • Works with the Resource Staffing Department to help stabilize core staffing levels throughout the hospital.
  • Responds to and manages patient/family and physician complaints, resolving immediate issues and documenting incidents for follow-up.
  • Coordinates bed management/diversion issues with Administrator on call, Nursing Leadership, and Patient Placement Coordinators.

$65,000 - $85,000 per year (dependent on location and experience), depending on qualifications and experience. Prisma Health offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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