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Care Coordination Team Leader
2 months ago
Position: Care Coordination Team Leader
Location: Muskingum County, OH
Sign-on Bonus: $5,000 Available
Become a part of our dedicated team.
Integrated Services for Behavioral Health (ISBH) is a progressive organization focused on behavioral health, committed to assisting individuals on their journey towards health and wellness. We engage with individuals in their own environments, facilitating connections to essential resources. Our services span Southeastern and Central Ohio, offering a wide range of behavioral health solutions in collaboration with local partners to foster healthy communities. Our approach is tailored and collaborative, ensuring that services meet individual needs.
The Care Coordination Team Leader plays a crucial role in upholding the high-fidelity wraparound model of care coordination, ensuring quality support for children and families from diverse backgrounds. This role requires a comprehensive understanding of local resources and the ability to cultivate strong relationships with staff, clients, and community stakeholders. The position oversees services in multiple counties.
Key Responsibilities:
- Supervise and guide the care coordination team through various methods, including team meetings and regular communication.
- Provide training and support for direct care coordinators in both home and community settings.
- Facilitate ongoing training and assistance to staff through individual and group discussions, aiding in case analysis and skill enhancement.
- Foster a culture of recognition and teamwork among team members.
- Maintain high fidelity wraparound training credentials.
- Ensure the completion of necessary training for supervising ICC and MCC delivery, including reviewing and approving documentation such as care plans and assessments.
- Oversee the coordination of on-call rotations.
- Engage in continuous fidelity reviews and monitoring to ensure adherence to system of care principles.
- Collaborate with relevant systems and key participants to guarantee high-quality services, emphasizing family involvement.
- Assess needs during crisis situations and inform appropriate responses.
- Maintain confidentiality and ensure compliance with quality standards.
- Evaluate staff performance and recommend actions to management.
- Participate in the recruitment process for new staff, including reviewing applications and conducting interviews.
- Perform additional duties as assigned.
Qualifications:
- Bachelor's or master's degree in social work, education, counseling, psychology, or a related field is preferred.
- Licensure as an LSW or LPC is preferred.
- A minimum of three years of experience in providing coordinated supportive services.
- Previous supervisory experience is preferred.
- Experience in the behavioral health field is required, particularly with multi-system youth or individuals with developmental disabilities.
- Familiarity with local, state, and federal regulations regarding behavioral health services is essential.
- Knowledge of high-fidelity wraparound services is preferred (training will be provided post-hire).
- Strong communication skills, both verbal and written, are necessary for effective interaction with clients and colleagues.
- Excellent organizational skills and the ability to manage multiple tasks are required.
- Demonstrated clinical knowledge of children with complex behavioral health issues is essential.
- Experience with Electronic Health Record systems is beneficial.
We offer a supportive work environment with competitive compensation, generous paid time off, and a comprehensive benefits package.
Benefits include:
- Medical Insurance
- Dental Coverage
- Vision Insurance
- Short-term Disability
- Long-term Disability
- 401K with Employer Match
- Employee Assistance Program (EAP) offering support for various personal and professional challenges.
To learn more about our organization:
OUR VISION
Healthy individuals. Strong communities.
OUR MISSION
Delivering exceptional care through connection.
OUR VALUES
Dignity - We meet individuals where they are, with respect and hope.
Collaboration - We listen to understand and seek to support the communities we serve.
Wellbeing - We celebrate diversity and support each other in achieving wellness.
Excellence - We strive for high-quality care and teamwork.
Innovation - We value diverse perspectives that inspire growth and progress.
We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
