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Prepared Foods Team Lead

1 month ago

Wilson, North Carolina, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Prepared Foods Team Lead to join our team at Whole Foods Market. As a key member of our prepared foods department, you will be responsible for leading and developing a team of team members, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Lead and develop a high-performing team of team members to achieve sales, purchasing, and labor targets.
  • Assist the Team Leader in analyzing sales, reports, and labor to inform business decisions.
  • Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
  • Maintain good vendor relationships, develop new vendor relations, and ensure all paperwork is properly submitted for vendor processing.
  • Work with the Team Leader to resolve team concerns or issues and foster a positive work environment.
  • Function as the point person and departmental person in charge in the absence of the Team Leader.
  • Set and achieve the highest standards of retail execution and customer service.
  • Consistently communicate and model Whole Foods Market's vision and goals.
  • Maintain awareness of customer flows and needs and direct team members as necessary to satisfy and delight customers.
Requirements
  • 18+ months retail team member experience and 6+ months of supervisory experience.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Growth mindset towards greater responsibility and ownership.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Working Conditions

Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders.