FT Center Store Lead
4 weeks ago
Job Summary
We are seeking a highly motivated and detail-oriented Center Store Lead to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our grocery department.
Key Responsibilities
- Maintain a clean and organized store environment, ensuring that all products are properly stocked and displayed.
- Provide fast, friendly, and accurate customer service, creating a positive shopping experience for our customers.
- Assist the Center Store Manager in training, scheduling, and maintaining a qualified stock crew.
- Ensure the achievement of productivity goals for the stock crew, maximizing sales and minimizing shrink.
- Stock product in accordance with policies and guidelines, ensuring that only saleable merchandise is placed on the shelves.
- Maintain shelf allocations as indicated by item tags, ensuring that products are properly rotated and facing.
- Understand and use company tools, such as ACIS and CAO, to optimize inventory management and ordering processes.
- Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice.
- Understand and follow Food Safety and Workplace Safety guidelines and procedures, ensuring a safe working environment for all associates and customers.
Requirements
- High school graduate or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Ability to push or pull up to 2000 pounds using a pallet jack.
- Stand 100% of the time, frequently walking short distances.
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
- Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.
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