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Restaurant Operations Manager

2 months ago

Las Vegas, Nevada, United States STK Full time
Job Overview

We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our team at STK Steakhouse. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and maintaining high standards of quality and service.

Key Responsibilities
  • Operational Excellence
    • Coordinate daily front-of-house and back-of-house restaurant operations to ensure seamless service delivery
    • Develop and implement strategies to improve efficiency, productivity, and customer satisfaction
  • Customer Service
    • Deliver superior service and maximize customer satisfaction through effective communication and problem-solving
    • Respond promptly and professionally to customer complaints and concerns
  • Team Leadership
    • Supervise and motivate a team of staff to achieve high standards of quality and service
    • Appraise staff performance and provide constructive feedback to improve productivity and job satisfaction
  • Financial Management
    • Manage restaurant revenue and expenses to achieve budget targets
    • Identify opportunities to reduce waste and improve profitability
  • Quality and Safety
    • Ensure compliance with health and safety regulations and maintain high standards of food quality and presentation
    • Monitor and address any quality or safety issues promptly
Requirements
  • Experience
    • Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
  • Skills
    • Strong leadership, motivational, and people skills
    • Excellent communication and problem-solving skills
    • Ability to work effectively in a fast-paced environment
    • Knowledge of restaurant management software and systems
  • Education
    • Bachelor's degree in Business Administration, Hospitality Management, or Culinary Arts
Benefits
  • Competitive Salary
  • Bonus Opportunities
  • Comprehensive Benefits Package
  • 401(k) Plan
  • Employee Assistance Program
  • Limitless Growth Opportunities