Customer Service Representative

4 weeks ago


Hazleton, Pennsylvania, United States FedEx Full time

At FedEx, we are seeking a highly motivated and customer-focused Retail Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers in a fast-paced retail environment.

About the Role:

We are looking for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills. In this role, you will work closely with our store team members to ensure seamless operations and provide support as needed.

Responsibilities:
  • Foster strong relationships with customers and resolve any issues that may arise
  • Assist in the training of new team members to ensure they have the necessary skills to succeed
  • Contribute to maintaining a positive and productive work environment
What We Offer:

We offer a competitive salary of approximately $43,000 per year, based on experience and location. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Requirements:

To be successful in this role, you must have a high school diploma or equivalent and at least one year of retail or customer service experience. You should also possess excellent communication and problem-solving skills.



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