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Customer Service Representative

2 weeks ago


Hazleton, Pennsylvania, United States The GIANT Full time
Customer Service Representative Job Description

As a Customer Service Representative at The GIANT Company, you will play a vital role in providing exceptional customer experiences and ensuring the smooth operation of our stores. Your estimated hourly wage for this role is $13.25, based on the market rate for similar positions in Hazleton, PA. You will have the opportunity to grow professionally and personally, developing valuable skills and making meaningful contributions to our team.

Responsibilities Include

* Collecting and disposing of trash and recyclables in accordance with company procedures
* Maintaining store cleanliness and organization, adhering to high standards of presentation and housekeeping
* Providing excellent customer service, responding promptly to customer inquiries and resolving issues in a courteous and professional manner
* Participating in ongoing training and development programs to enhance knowledge and skills

Benefits of Working at The GIANT Company

* Competitive hourly wage and opportunities for advancement
* Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and retirement savings plan
* Collaborative and supportive work environment, recognizing the value of diversity and promoting inclusivity
* Opportunities for growth and development, enabling employees to pursue their passions and interests

Schedule and Work Environment

* Schedule: minimum 4-hour shifts or more, depending on business needs
* Store location: USA-PA-Hazleton, with occasional travel required for training and meetings
* Work environment: fast-paced, dynamic, and team-oriented, with a focus on delivering exceptional customer experiences and meeting sales goals

Ergonomic and Physical Requirements

* Must be able to lift, carry, push, or pull up to 50 pounds
* Must stand for extended periods, walk, and engage in other physical activities as necessary to perform job duties
* Must meet the physical demands of the job, with accommodations available for individuals with disabilities if needed