Spanish Customer Support Specialist

3 weeks ago


Lake Elsinore, California, United States MUNOZ INSURANCE AGENCY INC Full time
Munoz Insurance Agency Inc. is committed to delivering exceptional customer service and seeks a highly skilled Spanish Customer Support Specialist to join our team. As a critical member of our support team, you will be responsible for responding to customer inquiries, resolving product or service issues, and providing detailed information about our insurance products and services. Your primary focus will be on ensuring that each customer has a positive experience when interacting with our agency. To achieve this, you will need to possess excellent communication skills, both written and verbal, as well as a deep understanding of insurance products and procedures. In addition to your technical knowledge, you will also need to be able to multitask, prioritize tasks, and manage your time effectively to meet deadlines. We offer a competitive salary and benefits package, including professional development opportunities.

Estimated Salary: Approximately $55,000 per year, based on industry standards and location considerations. If you have experience in customer support and are fluent in Spanish, we invite you to apply.

Key Responsibilities:
  • Respond to customer inquiries and resolve product or service issues.
  • Provide detailed information about our insurance products and services.
  • Collaborate with team members to develop and implement strategies to improve customer satisfaction and retention rates.


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