Medical Office Support Specialist

3 weeks ago


Bismarck North Dakota, United States Hanger, Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team at Hanger, Inc. As a key member of our patient care team, you will play a vital role in ensuring the smooth operation of our front office activities.

Key Responsibilities
  • Schedule appointments and coordinate patient care activities
  • Validate insurance and payment authorization, and process claims
  • Manage incoming phone calls and respond to patient inquiries
  • Obtain insurance authorization and provide financial counseling to patients
  • Perform daily document research on our electronic health record system
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of customer service, administration, or related experience
  • Valid driver's license and driving record within Hanger's Motor Vehicle Safety Policy and Procedures
Preferred Qualifications
  • 1-2 years of experience with EMR/electronic health/medical record systems
  • Working knowledge of HIPAA and medical insurance regulations
  • Associate's degree or higher
Our Investment in You
  • Competitive compensation packages
  • 8 paid national holidays and 4 additional floating holidays
  • PTO, medical, dental, and vision benefits
  • 401k savings and retirement plan

Hanger, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.



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