IT Support Specialist
4 weeks ago
We are seeking a highly skilled IT Support Officer to join our team at Oceanic Solutions. As an IT Support Officer, you will play a critical role in ensuring the smooth operation of our computer systems and providing technical support to our employees.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues with computer systems, software, and hardware
- Install, configure, and maintain computer systems and software
- Develop and implement technical solutions to improve system efficiency and productivity
- Collaborate with other departments to ensure seamless integration of technical systems
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in IT support or related field
- Strong knowledge of computer systems, software, and hardware
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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