Service Advisor

3 weeks ago


Roseville, California, United States Roseville Auto and Marine Full time

We are seeking a skilled Service Advisor to join our team at Roseville Auto and Marine. As a key member of our staff, you will be responsible for providing exceptional customer service, ensuring timely and efficient repairs, and promoting sales of our services and products.

About the Role
  • This is a full-time position with an estimated salary of $60,000 - $80,000 per year, depending on experience.
  • You will work closely with our technicians and management team to ensure that every customer receives a high-quality service experience.

The ideal candidate will have 3-5 years of experience as a service writer or advisor, excellent communication skills, and the ability to multitask and manage multiple projects simultaneously.

In this role, you will be responsible for:

  • Greeting customers in a professional and courteous manner, both in person and over the phone;
  • Scheduling appointments and managing customer expectations;
  • Providing accurate estimates and communicating clearly with customers about their vehicle's needs;
  • Understanding and promoting sales of our services and products;
  • Assisting customers with minor complaints and issues;
  • Documenting all customer interactions and recommendations in our system.

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.



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