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Field Service Technician
2 months ago
Position Title: Field Service Technician - Printer Support Specialist
Location: Remote
Contract Duration: 2 years with potential for extension
Employment Type: Contract (40 hours per week), Onsite
Compensation: $27/hr - $30/hr
Please note that actual compensation may vary based on various factors including experience and job responsibilities.
Key Responsibilities:- Provide comprehensive hardware support and services for Client's PC Products customers.
- Handle a variety of products including laptops, desktops, and printers.
- Demonstrate strong mechanical aptitude and the ability to troubleshoot hardware issues effectively.
- Engage with customers in a professional manner, ensuring satisfaction and addressing their needs.
- Work collaboratively within a team of skilled technicians to deliver high-quality service.
- Manage multiple tasks efficiently in a dynamic environment.
- Ability to lift and move up to 50 pounds.
- Experience in technical/mechanical hardware repair.
- High School diploma or equivalent; additional training in hardware technology is preferred.
- Excellent verbal and written communication skills, particularly in customer-facing situations.
- Strong attention to detail and commitment to administrative tasks.
- Ability to work independently and prioritize tasks effectively.
Candidates must be adaptable and willing to participate in background checks as part of the hiring process. This role requires a professional appearance and demeanor, as well as a commitment to maintaining the standards of the organization.
Keywords: Field Service Technician, Printer Support, Hardware Repair